Terms and Conditions

Welcome to Imaginary Gifts. By accessing or using our website imaginarygifts.shopcom.in, you agree to comply with and be bound by the following terms and conditions.

1. Introduction

Imaginary Gifts is an online store offering custom LED name plates, acrylic name plates, wooden name plates, and personalized gifts in India. These terms govern your use of our website and services.

2. Products & Customization

All our products are customized based on customer requirements. Due to this:

- Final product may slightly vary from preview images - Color, size, and design may have minor differences - Customers must provide accurate customization details

3. Order Acceptance

Orders are confirmed only after successful payment. We reserve the right to cancel or refuse any order due to:

4. Pricing & Payments

All prices are listed in INR (₹) and are subject to change without notice.

We use secure payment gateways such as Razorpay. We do not store any payment details.

5. Cancellation Policy

Orders can be canceled only within 12 hours of placing the order. Once production begins, cancellation is not allowed.

6. Refund Policy

Since products are customized, refunds are only applicable in specific cases:

- Damaged product received - Incorrect product delivered

No refund will be provided for customer errors such as incorrect details.

7. Shipping & Delivery

Orders are processed within 2–4 business days and delivered within 4–7 business days across India.

We are not responsible for delays caused by courier partners or unforeseen circumstances.

8. User Responsibilities

Customers must provide accurate details including name, address, and contact information while placing orders.

9. Intellectual Property

All content including images, designs, logos, and text on this website belongs to Imaginary Gifts and cannot be reused without permission.

10. Limitation of Liability

Imaginary Gifts shall not be held liable for any indirect or incidental damages arising from the use of our website or products.

11. Changes to Terms

We reserve the right to update these terms at any time without prior notice.

12. Contact Information

If you have any questions, contact us:

Business Name: Imaginary Gifts
Website: imaginarygifts.shopcom.in
Email: imaginarygifts@gmail.com
Phone: 7385235738
Location: Nagpur, Maharashtra, India